Another busy summer travel day has brought another airline-related controversy, this time involving hip-hop superstar Pepa (of the group Salt-N-Pepa) who was removed from a Southwest flight after a dispute over whether or not she was entitled to both of the two seats that she had purchased for a flight
Pepa (whose real name is Sandra Denton) had reportedly purchased two seats for a flight from Las Vegas to Nashville due to a recent knee surgery that required her to have more space. (She was wearing a knee brace at the time.) Initially, Southwest staff told her that she would be able to have both of the seats that she had purchased, but then a man boarded and said that he was entitled to one of the seats because he had to go to a funeral.
A video posted on TMZ shows Denton showing her two tickets after she was kicked off the plane and discussing the incident with staff, who appear to be trying to explain the policy that says she wasn’t entitled to the two seats until she put her knee brace on (she apparently did not have it on when she initially boarded the plane despite using a wheelchair assistance service to get to the gate). The Southwest employee then alleges that she was filming on the plane, to which she responds that she was simply on the phone with her assistant.
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Southwest reportedly offered to move her to a seat in an emergency exit row, but since her ticked noted that she had a disability due to her knee surgery that she was ineligible to sit in an exit row since she might not be able to adequately assist in the event of an emergency.
Southwest reportedly rescheduled her flight and reimbursed her at least some of the funds, but Denton has said that she is exploring her legal options with regard to the situation.
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